jlllevobd Terms and Conditions

1.1 Purpose of the Platform

jlllevobd is an online gaming and sports betting platform operated for entertainment purposes. Our platform offers cricket betting, football betting, live casino, slot games, card games and many other types of games. The platform should be used for entertainment purposes only and should not be considered a source of income.

1.2 Scope of Services

Our services include:

• Sports betting (cricket, football, kabaddi and more)
• Live casino games (with various reputable providers)
• Slot machines and video slot games
• Fishing games and arcade games
• Bonuses and promotional offers
• 24/7 customer support in Bengali

1.3 Service Availability

jlllevobd reserves the right to temporarily suspend services at any time without prior notice due to maintenance, technical issues or other reasons. We make every effort to ensure 24/7 service availability, but we cannot guarantee completely uninterrupted service.

2.1 Registration Eligibility

To open an account on our platform you must meet the following conditions:

• You must be at least 21 years of age (for 21+ only)
• You must be located in a country where online gaming is not prohibited
• You must have a valid mobile number and email address
• You are creating an account for yourself and not on behalf of anyone else
• You have not previously been banned or suspended from jlllevobd

2.2 Account Responsibility

Each user may hold only one account. Creating multiple accounts will be treated as bonus fraud and all accounts will be closed. Keep your login credentials (username and password) completely confidential and do not share them with any third party. You are responsible for all activity carried out from your account.

2.3 Accuracy of Information

You must provide true and accurate information at the time of registration. Providing false information will result in account closure and all balances may be forfeited. If identity verification is required, we may request the necessary documents from you.

3.1 Payment Methods

jlllevobd supports the most popular mobile banking methods in Bangladesh. The payment methods currently available are:

• bKash — the most popular mobile banking service in Bangladesh
• Nagad — mobile service operated under the postal department
• Rocket — mobile banking by Dutch-Bangla Bank
• Upay — fast and convenient digital payment

3.2 Deposit Limits and Rules

The minimum deposit amount on our platform is ৳200 (for all methods). When making a deposit, use the correct amount and the correct payment reference number. jlllevobd will not be responsible for any deposit lost due to incorrect information provided.

• Minimum deposit: ৳200 (for all methods)
• Deposits are generally processed instantly
• No transaction fee applies (from jlllevobd's side)
• The mobile banking provider's own fees may apply

3.3 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take 5 to 30 minutes to process. The following conditions apply to withdrawals:

• Minimum withdrawal: ৳500
• Withdrawals are available for verified accounts only
• Withdrawals must be made using the same method used for the deposit
• All bonus wagering requirements must be met before withdrawal
• Withdrawals may be delayed for verification in case of suspicious activity

4.1 Welcome Bonus

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000
• Deposit ৳6,000 or more → maximum ৳5,000 bonus → total balance ৳11,000

The wagering requirement for this bonus is 10 times (10x). This means the bonus can be withdrawn only after placing bets totalling 10 times the bonus amount.

4.2 General Bonus Terms

• An account will receive the welcome bonus only once
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met
• All games can be played using the bonus balance
• The bonus is valid for 30 days from the date it is received
• Expired bonuses will be cancelled automatically
• Any attempt to claim bonus benefits using multiple accounts will result in all accounts being cancelled

4.3 VIP Program and Cashback

Our VIP program has 5 tiers in total. Weekly cashback is provided at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Progress through VIP tiers depends on your regular play. Reaching higher tiers unlocks better benefits and personalised service.

5.1 Bet Acceptance

A bet will be considered valid only when the system successfully confirms it and the relevant amount is deducted from your account. If any bet remains in an uncertain state due to a system error, jlllevobd reserves the right to investigate and make a decision.

5.2 Event Cancellation and Rescheduling

If a sports event is cancelled or rescheduled, the bet amount is generally refunded. However, in certain situations (such as cancellation after a match has started) different rules may apply. Detailed rules for each type of sport will be stated on the game page.

5.3 Odds Changes

Odds displayed before a bet is placed may change. The odds at the time the bet is finalised will apply. This rule applies to both pre-match bets and live betting. No claims will be accepted due to odds changes.

6.1 Unauthorised Activities

• Creating an account using a false identity
• Operating multiple accounts or using someone else's account
• Hacking, phishing or any other attempt at unauthorised access
• Using bots or automated software
• Exploiting system errors or vulnerabilities
• Using the platform for money laundering purposes
• Misconduct or harassment towards other players

6.2 Consequences of Violations

If you are found to be involved in any of the prohibited activities above, jlllevobd may take the following steps:

• Immediate suspension or closure of the account
• Forfeiture of all account balances
• Cancellation of all bonuses and rewards
• Notifying the relevant authorities in accordance with applicable law

7.1 Data Collection

jlllevobd collects and processes your personal information for the purpose of providing services. We collect your name, mobile number, email address and financial transaction information. This information is not shared with third parties, except where required by law.

7.2 Security Measures

We use SSL encryption and advanced security technology to protect your personal and financial information. To read our full privacy policy, visit the Privacy Policy page.

8.1 Self-Protection Tools

jlllevobd provides various tools to protect its users. You can set limits on your own account through our support team:

• Daily / weekly / monthly deposit limits
• Daily / weekly / monthly betting limits
• Temporary break (cooling-off period)
• Self-exclusion

8.2 If You Need Help

If you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.

9.1 Limited Liability

jlllevobd is not liable for:

• Game interruptions caused by internet connection issues
• Delays caused by third-party payment service providers
• Loss due to unexpected technical errors
• Natural disasters or other unavoidable circumstances
• Issues with your device or network

9.2 Technical Errors

If incorrect payments or incorrect results are shown due to any technical error, jlllevobd reserves the right to correct that error. Any winnings awarded due to an obvious error may be cancelled and your stake will be refunded.

10.1 Right to Close Account

You may request to close your account at any time through our support team. Please withdraw your available balance before closing your account (if the wagering conditions have been met).

10.2 Rights of jlllevobd

jlllevobd may close or suspend any account in the following cases:

• In case of violation of these terms and conditions
• If identity verification has not been completed
• If money laundering is suspected
• Under the direction of legal authorities
• If an account remains inactive for a long period

11.1 Right to Amend Terms

jlllevobd reserves the right to change these terms and conditions at any time. We endeavour to notify members of important changes, however it is the user's own responsibility to read this page regularly.

11.2 Use After Changes

Continued use of the platform after changes to the terms and conditions will be considered as your agreement to the new terms. If you do not agree to the new terms, please contact us to close your account.

12.1 Complaint Submission Process

If you have any issue or complaint, please first contact us through our 24/7 live chat support. We take all complaints seriously and endeavour to resolve them as quickly as possible. To contact us by email: [email protected]

12.2 Dispute Resolution

Any dispute between jlllevobd and a user will first be attempted to be resolved through discussion. If a resolution cannot be reached through direct discussion, both parties will resolve the dispute through mediation by mutual agreement.